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Registered Pharmacy

Registered Pharmacy

As part of the Frosts Pharmacy Group, a family run business established in 1925 by John Frost and now run by his grandson Stuart Gale, we are a fully registered UK pharmacy and adhere to the standards set by the General Pharmaceutical Council. We run successful high street pharmacies in Banbury and Oxford, in the UK, as well as our online chemist services.

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Dear customer,

Further to the distressing news about personal patient information being sold to third parties, I wanted to reassure all visitors to the site that any details submitted to Oxford Online Pharmacy are treated as confidential - at all times. Your personal information will never be passed on to anyone other than our medical staff.

Every member of our team is committed to delivering the best possible customer service so that you the can feel completely confident that you are getting the right advice and treatment for your needs, whether you are visiting us in one of our bricks and mortar pharmacies or you prefer to manage your healthcare needs online.

Should you have any concerns please feel free to give us a call on: 01295 262925 and we will do our utmost to answer any questions you may have.

Stuart Gale

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Fast Free and Discrete Shipping

All deliveries are made using the Royal Mail parcel delivery service in unbranded discreet packaging.

This means that you can purchase products from us discreetly, such as weight loss, hair loss, STD or erectile dysfunction products. As you would expect, our billing information is discreet too, ensuring you peace of mind.

Frosts Pharmacy passes CQC inspection across all categories of care

Sunday, August 13, 2017

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Frosts Pharmacy’s online dispensing arm and doctor services www.oxfordonlinepharmacy.co.uk has passed a focused inspection by the Care Quality Commission (CQC), across all categories of care. 

The business underwent the announced focused inspection on June 12, 2017, to demonstrate that it had carried out its plan to meet legal requirements in relation to the original CQC inspection, in January 2017, which resulted in warning notices being issued.

Professor Steve Field CBE FRCP FFPH FRCGP, Chief Inspector of General Practice for the CQC, concluded in the report that: “the provider had taken actions to make improvements and were now providing safe, effective and well-led services in accordance with the relevant regulations.” 

Among the main findings of the report, the CQC concluded that: 

- Prescribing decisions were being made in line with best practice
- The provider had introduced a new system to check patients’ identity and ensured that the system was consistently applied 
- Systems had been introduced to assist patients in the event of a medical emergency during consultation
- Appropriate recruitment checks and induction processes were in place for all staff

The Frosts Pharmacy Group was established by in 1925 and is owned by the original founder’s grandson, Managing Director, Stuart Gale. He explained: "We are delighted to be able to announce that we have passed the CQC’s focused inspection. Back in January, some areas for improvement were identified and we responded immediately, making the necessary changes.  

“The CQC sets the gold standard in digital healthcare, a role which is vital in helping consumers to safely access medication online. We welcome their involvement. Our business seeks to combine the very best of traditional pharmacy with the convenience of online dispensing and this positive review of our services demonstrates our dedication to putting patient safety first.” 

In recent years there has been a significant increase in people accessing their healthcare online and, with digital healthcare forming an integral part of the NHS’ Five Year Forward View, the provision of safer, more accessible healthcare has never been higher up the agenda.

The CQC is currently reviewing 39 online services, with the latest round of inspections due to be completed in Autumn 2017. To date, the CQC has published reports on 15 online providers of primary care.

Gale concluded: “As one of only a handful of online pharmacies to have passed the CQC’s rigorous assessment process, we will not rest on our laurels. We will continue to strive to improve our offer to ensure we cement our position as one of the UK’s leading online pharmacies, providing professional online doctor services.” 

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Oxford Online Pharmacy is a trading name of Frosts (Online) Ltd, registered in England and Wales, Company number: 11232746
Registered office address: Unit 7 Apollo Business Park Ironstone Lane, Wroxton Banbury, Oxon, United Kingdom, OX15 6AY

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