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01295 262925
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Registered Pharmacy

Registered Pharmacy

As part of the Frosts Pharmacy Group, a family run business established in 1925 by John Frost and now run by his grandson Stuart Gale, we are a fully registered UK pharmacy and adhere to the standards set by the General Pharmaceutical Council. We run successful high street pharmacies in Banbury and Oxford, in the UK, as well as our online chemist services.

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Patient Information

Dear customer,

Further to the distressing news about personal patient information being sold to third parties, I wanted to reassure all visitors to the site that any details submitted to Oxford Online Pharmacy are treated as confidential - at all times. Your personal information will never be passed on to anyone other than our medical staff.

Every member of our team is committed to delivering the best possible customer service so that you the can feel completely confident that you are getting the right advice and treatment for your needs, whether you are visiting us in one of our bricks and mortar pharmacies or you prefer to manage your healthcare needs online.

Should you have any concerns please feel free to give us a call on: 01295 262925 and we will do our utmost to answer any questions you may have.

Stuart Gale

Fast Free and Discrete Shipping

Fast Free and Discrete Shipping

All deliveries are made using the Royal Mail parcel delivery service in unbranded discreet packaging.

This means that you can purchase products from us discreetly, such as weight loss, hair loss, STD or erectile dysfunction products. As you would expect, our billing information is discreet too, ensuring you peace of mind.

Talking to your pharmacist has never been easier!

Tuesday, November 10, 2015

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After the success of Health Support Week back in June, during which we got to know you a little better, we have decided to support the National Pharmacy Association's efforts in creating more efficient relationships between pharmacies and patients. In doing this, this week, we are organising Ask Your Pharmacist Week 2015, as we believe in building a close, confidential relationship with our patients and want to know more about how we can improve our services.

We are always here to help, but Ask Your Pharmacist Week aims to encourage you to ask us questions, discuss any condition that worries you and suggest ways in which we can help you.

Oxford Online Pharmacy intends to use technology in the best way possible, so our health professionals will evaluate your enquiry and offer you personalised guidance. This means that you can discuss potentially 'embarrassing' conditions and products, sparing you any nervousness you may experience in the GP’s waiting room.

If you need to seek advice about certain symptoms or discuss possible side-effects of medicines, we will make sure you receive help in a timely and discreet manner.

We want you to avoid wasting time in long queues or crowded spaces at your local pharmacy, so use our e-mail address (info@oxfordop.co.uk) to contact us.

However, if you are not comfortable using email and would prefer to talk to us directly, give us a ring at 01295 262925 and we will be more than happy to assist with any concerns that you may have.

 

Ask Your Pharmacist Week is all about ensuring your peace of mind and because we want to have your full confidence, we want you to know that:  

  • our confidentiality policy is highly rigid; your information will never be passed on to anyone other than our medical staff;
  • we are a fully registered pharmacy, with branches throughout the UK;
  • our doctor is registered with the General Medical Council, which regulates doctors in the UK.

 

We are here for you regardless of your query. Thank you for your trust.

Stuart Gale
Chief pharmacist, owner and manager of the Frost Pharmacy Group

 

You can find us here:
Email - info@oxfordop.co.uk
Telephone - 01295 262925

Alternatively, you can use these to talk to us:

Chat Option - bottom right of the website
Contact Form - on our contact page here

Sales & Support Telephone Opening Times
Monday 8.30am - 6.00pm
Tuesday 8.30am - 6.00pm
Wednesday 8.30am - 6.00pm
Thursday 8.30am - 6.00pm
Friday 8.30am - 6.00pm
Saturday 9.00am - 1.00pm
Sunday closed

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Oxford Online Pharmacy is a trading name of Frosts (Online) Ltd, registered in England and Wales, Company number: 11232746
Registered office address: Unit 7 Apollo Business Park Ironstone Lane, Wroxton Banbury, Oxon, United Kingdom, OX15 6AY

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