Oxford Online Pharmacy is the trading name of Frosts Online Ltd in Oxfordshire, a family business going back three generations to 1925.
Employing experienced pharmacists and healthcare professionals, we are led by Stuart Gale, Managing Director and Pharmacist and Superintendent Pharmacist Robert Bradshaw.
A fully registered UK pharmacy, committed to translating the values and heritage of the Oxfordshire-based bricks and mortar chemists, online. Patient safety is the number one priority and there is a commitment to delivering the highest level of customer service to each and every patient who visits the site.
Oxford Online Pharmacy are one of very few online pharmacies to have passed the recent round of CQC inspections for digital healthcare providers - across all categories of care.
The latest CQC report states they are: "providing safe, effective and well-led services". A full version of our CQC report is available to read here
Established in 1925 by John Frost, Stuart Gale’s grandfather, the business has continued to develop and grow, with Oxford Online Pharmacy now recognised as one of the UK’s leading online pharmacies, providing professional online doctor services.
Stuart began working for the family business from a young age, stacking shelves and washing out medicine bottles for his grandfather after school and at weekends. Historically, it was standard practice for pharmacists to make a lot of their own medicines and potions and Stuart remembers his grandfather mixing up cough mixture (as late as 1985) and dye which fashion conscious female customers would paint down their legs to look like stocking seams.
Having graduated with a degree in Pharmacy from Manchester University, Stuart took a position at a Boots in London, where he worked for three years. He then took on a role as pharmacist within the family business, gradually becoming more involved.
The emergence of online pharmacies has evoked a major change in the world of dispensing pharmaceuticals - prescriptions can now be sent electronically and text messages and apps are used to remind patients to take their medication - and Stuart is committed to ensuring Oxford Online Pharmacy is at the forefront of developments in online dispensing.
Stuart’s vision is to combine the original values instilled by his grandfather of quality, old-fashioned customer service, expert advice and determination to help, with the convenience and discretion of the internet, to ensure every patient gets the best possible user experience safe in the knowledge that they are dealing with a trusted source.
For further information or to interview Stuart please contact: [email protected]
Robert Bradshaw (GPhC: 2036118), graduated from the University of Manchester in 1988 and completed his pre-registration year in South Warwickshire NHS Trust, qualifying as a pharmacist in July 1989. After joining Lloyds Chemists as a Relief Manager he held a variety of NHS community pharmacist roles over the next 16 years including Pharmacist Manager and District Manager before moving to Lloyds Pharmacy Superintendent’s Department as a Professional Standards & Clinical Governance Pharmacist in 2005.
He started work with Frosts Pharmacy Ltd in 2012 and helped establish their Walk In Travel Clinics and was the Superintendent Pharmacist there from May 2017 to October 2022. He has been part of Oxford Online Pharmacy since 2016.
“I am totally committed to improving and developing Oxford Online Pharmacy as the safest and customer-friendly online pharmacy brand in the UK. I am also a great believer in the NHS and support over 200 pharmacy contractors through my role as Chairman of Thames Valley LPC in Oxfordshire and Berkshire. When not at work I enjoy music, crosswords and following the mixed fortunes of Aston Villa FC.”
Sue grew up in a family business which was begun by her grandfather and began interest in becoming a pharmacist when working alongside her grandfather as a Saturday girl. Sue went onto to complete her degree at De Montford university graduating in 1991 as a pharmacist and then completed her pre reg in Stafford working for LloydsChemist.
After registering Sue became a locum to see different aspects and ways of working for pharmacy then became a manger for LloydsPharmacy in Yeovil where she had moved with her husband. From there Sue was promoted several times as District Manager to Professional development manager to Area Manager. This involved lots of exposure to different types of pharmacy including hospital, mental health, prison and community hospital. Also involved working with many different types of private hospital. During this time Sue also chaired Somerset Local Pharmaceutical Committee (LPC) whilst living in Somerset and then when moved to Oxfordshire became Chair of Northamptonshire and Milton Keynes LPC.
After the long hours involved in area manage role sue came back to work as a community pharmacist local to home and came to join Oxford Online Pharmacy in September 2021.
Dr Roisin McHugh completed her medical training at the Imperial College London (St Mary’s Hospital) with an Intercalated BSc from University College London in 1998. She did her post graduate GP training in Derry, gaining MRCGP, along with Diplomas in Care of the Elderly, Child Health, Obstetrics and Gynaecology and Family Planning. She then worked as a GP in Townsville, Australia for 2 years gaining an interest in Dermatology, as a high number of her general practice patients had skin cancer due to the sun damage from life in the tropical climate. On return to London she completed the Diploma in Practical Dermatology from Cardiff, and has maintained a strong interest in Dermatology. She continues to work as a GP in the NHS and has continued to develop her interest in female health by working as a menopause specialist.
Dr McHugh has worked in providing online health care since 2014. She was involved in setting up and being the CQC manager for an online doctor prescribing company, working there for 5 years.
Dr Roisin McHugh alongside, providing online patient consultations she is Clinical Lead at Oxford Online Pharmacy and is responsible for clinically overseeing our online doctor service. She oversees the changes and updates to ensure that our service is constantly evolving and is up to date with current national guidelines. She strongly believes that health care is provided by humans for humans, and the technology we use in online medicine is only there to make good health care more accessible to patients in the modern busy world we live in. When a patient contacts Oxford online pharmacy they are getting accessible, safe, caring and effective health care provided by a conscientious team of doctors, pharmacists and pharmacy technicians who are part of fully regulated online health care provider.
Dr Polly Hodgkinson graduated from the London Hospital Medical School in 1998. She initially followed a hospital training path and then went into General Practice and qualified as GP in 2008. She works hard as a GP in Kingston Upon Thames and she has an interest in sexual health and has the Diploma of the Faculty of Family Planning. She has worked along side Dr McHugh providing online health care since 2015 and joined Oxford Online Pharmacy in January 2020.
Polly's interests outside of medicine are centred around cooking for the family and walking her miniature schnauzer, Belle.
Dr Nirusa Kumaran qualified from the University of Nottingham in 2011. She is a practicing GP, Certified Lifestyle Medicine Physician and Functional Medicine Practitioner. She completed her post graduate training in London and has worked in several specialities during her training. She has additional post graduate qualifications in obstetrics and gynaecology, sexual health and lifestyle medicine. She is passionate about holistic, patient centred care. She has been providing digital healthcare since 2021.
Dr Nisha Wariyar qualified form the Royal Free Hospital School of Medicine in 2002. She undertook postgraduate medical training in several specialities including Respiratory Medicine, Gastroenterology and Haematology before attaining Membership of the Royal College of Physicians in 2006.
She has worked as an NHS GP since 2012 and has an interest in Respiratory Medicine, Women’s Health and Gastroenterology. She believes in a holistic approach to healthcare and has channelled her medical experience to find a passion for Medical Writing. She is excited to continue in this role for Oxford Online Pharmacy.
To see more examples of her work please visit: www.linkedin.com/in/dr-nisha-wariyar-1ba65b92 and navigate to the section titled 'Experience'.
In her spare time, she enjoys yoga and running and recently completed the Great North Run 2021, raising over £1000 for Water Aid.
Kiran is an experienced pharmacist with a passion for helping others. Her broad professional background includes hospitals, prisons, NHS and private healthcare. Most recently, she was seconded to a professional sports team, advising on safe medicines for athletes and during 2021 she volunteered her time as a clinical lead administering Covid-19 vaccinations.
Since qualifying as a pharmacist in 2009, she has relocated around the globe before settling in Oxfordshire with her young family.
Her content writing stems from her enthusiasm to help people get reliable, accessible information about health conditions and her enjoyment of languages.
“I very much enjoy being part of the team at Oxford Online Pharmacy. My passion is to make frustrating and sometimes embarrassing conditions easier to understand and discuss, with the aim of helping that person feel better. When I’m not working I enjoy yoga, reading and cycling, not at the same time.”
Professor Geoffrey Hackett has been a consultant in Urology and Sexual Medicine since 1994. In addition to his role at University Hospitals Birmingham Foundation Trust, he has been Professor of Sexual Medicine at Aston University Birmingham since 2017, and in private practice at Spire Hospital, Little Aston, Sutton Coldfield and Stratford upon Avon.
As part of Oxford Online Pharmacy’s team of experts, Professor Hackett will be providing his insight and guidance on the subject matter, as well as offering consultations to those patients with more complex needs.
We are delighted to announce the addition of Psychosexual Nurse Specialist, Lorraine Grover, to our team of experts.
With more than 25 years’ experience in the management of male sexual dysfunction, in particular erectile dysfunction, Lorraine brings with her a wealth of knowledge.
Lorraine has a special interest in caring for patients diagnosed with prostate cancer and, whenever possible, their partners. She is treasurer and a trustee of the Sexual Advice Association and Specialist Advisor to Macmillan Cancer Support, Prostate Cancer UK and Cancer Research UK. She lectures nationally and internationally to patient groups and healthcare professionals.
Lorraine is passionate about helping to improve the way sexuality and sexual function are managed within healthcare and in partnership with the Oxford Online Pharmacy team, she will provide a private consultation service to help men and women overcome difficulties in these areas.
Elisa graduated from London Metropolitan University with HCPC and BDA certificates in dietetics and nutrition, subjects that fascinated her from an early age. She has a holistic approach to wellness, practising as a personal trainer for the last 12 years, bringing strength, mobility, fitness, and wellbeing to a wide variety of clients.
Ninety per cent of dietitians work in acute settings for the NHS, in which she has the most recent experience, and is passionate in her belief that preventative care is the most important approach. Once patients are discharged from hospital, the aftercare is based solely on medication, with no individual nutritional advice. This approach sees around 15% of patients with obesity-related diseases re-admitted into hospital within a year. Her ambition is to see people managing their health confidently and independently so they can live their very best life.
She has been trained and/or has personal experience in the treatment of:
For full details of everything Elisa offers can be found on her website