100 years of putting patients first

Stuart is Chief Pharmacist, Owner and Manager of Oxford Online Pharmacy, established by his grandfather John Frost in 1925. Now recognized as one of the UK's leading online pharmacies, it provides professional online doctor services.

Stuart began working in the family business from a young age, helping his grandfather after school and weekends. He recalls his grandfather mixing cough mixture and leg dye for fashion-conscious customers as late as 1985. After graduating with a Pharmacy degree from Manchester University, Stuart worked at Boots in London for three years before joining the family business full-time.

With the emergence of electronic prescriptions and digital patient reminders, Stuart ensures Oxford Online Pharmacy remains at the forefront of online dispensing developments. His vision combines his grandfather's values of quality customer service and expert advice with modern internet convenience, ensuring patients receive the best possible experience from a trusted source.

Robert graduated from the University of Manchester in 1988 and completed his pre-registration year in South Warwickshire NHS Trust, qualifying as a pharmacist in July 1989. After joining Lloyds Chemists as a Relief Manager he held a variety of NHS community pharmacist roles over the next 16 years including Pharmacist Manager and District Manager before moving to Lloyds Pharmacy Superintendent's Department as a Professional Standards & Clinical Governance Pharmacist in 2005.

He started working with Frosts Pharmacy Ltd. in 2012, helping establish their Walk-In Travel Clinics. He was the Superintendent Pharmacist there from May 2017 to October 2022. He has been part of Oxford Online Pharmacy since 2016. He is a founder member of DICE, the Digital Clinical Excellence group, and Chairs its Significant Events Sub-group, which shares best practices in clinical safety between online providers.

"I am committed to improving and developing Oxford Online Pharmacy as the safest and customer-friendly online pharmacy brand in the UK. Digital medicine is a really exciting area and I am enjoying being part of this amazing business."

Sue grew up in a family pharmacy business established by her grandfather, developing her interest in pharmacy while working as a Saturday girl. She graduated as a pharmacist from De Montford University in 1991 and completed her pre-registration with LloydsChemist in Stafford.

After registering, Sue worked as a locum to gain diverse pharmacy experience before becoming manager at Lloyds Pharmacy in Yeovil. She was promoted through various roles including District Manager, Professional Development Manager, and Area Manager, gaining exposure to hospital, mental health, prison, and community hospital pharmacy, plus private hospital work.

During her career, Sue chaired Somerset Local Pharmaceutical Committee (LPC) and later became Chair of Northamptonshire and Milton Keynes LPC when she moved to Oxfordshire. Seeking better work-life balance, she returned to community pharmacy and joined Oxford Online Pharmacy in September 2021.

At Oxford Online Pharmacy, Sue focuses on patient safety, working in the dispensary while supporting doctors and customer services to ensure the best and safest service delivery.

Dr Roisin McHugh completed her medical training at Imperial College London (St Mary's Hospital) with an Intercalated BSc from University College London in 1998. She undertook GP training in Derry, gaining MRCGP and diplomas in Care of the Elderly, Child Health, Obstetrics & Gynaecology and Family Planning.

After working as a GP in Townsville, Australia for two years, where she developed an interest in dermatology treating sun-damaged patients, she returned to London and completed the Diploma in Practical Dermatology from Cardiff. She continues working as an NHS GP and has developed expertise as a menopause specialist.

Dr McHugh has provided online healthcare since 2014, spending five years setting up and managing CQC compliance for an online prescribing company. As Clinical Lead at Oxford Online Pharmacy, she oversees the online doctor service, ensuring constant evolution and compliance with national guidelines.

She believes healthcare is provided by humans for humans, with technology simply making quality care more accessible in our busy modern world.

Kiran is an experienced pharmacist with a passion for helping others. Her broad professional background includes hospitals, prisons, NHS and private healthcare settings. Most recently, she was seconded to a professional sports team, advising on safe medicines for athletes, and during 2021 she volunteered her time as a clinical lead administering Covid-19 vaccinations.

Since qualifying as a pharmacist in 2009, she has relocated around the globe before settling in Oxfordshire with her young family. Her content writing stems from her enthusiasm to help people access reliable, accessible information about health conditions and her enjoyment of languages.

Kiran is passionate about making frustrating and sometimes embarrassing conditions easier to understand and discuss, with the aim of helping patients feel better. At Oxford Online Pharmacy, she combines her diverse pharmacy experience with her communication skills to provide clear, empathetic healthcare guidance.

When not working, Kiran enjoys yoga, reading and cycling - though not simultaneously.

Louise graduated with an MPharm degree from Nottingham University in 2002, qualifying as a pharmacist in 2003 after completing her pre-registration year at LloydsPharmacy. She then spent 19 years in pharmacy management, training and development, working as a Professional Standards Pharmacist.

Louise dedicated many years supporting community pharmacies and online pharmacy services within LloydsPharmacy, ensuring they upheld the highest regulatory standards (GPhC) and provided exemplary patient experiences. Over the last two years, she transferred her skills to ophthalmology, working as a Quality and Patient Safety Partner with ophthalmic practices to ensure Care Quality Commission compliance.

As Clinical Governance Pharmacist at Oxford Online Pharmacy, Louise applies her extensive knowledge and skills to deliver gold standard patient services. She is passionate about regulatory compliance, considering it paramount to both her work and the business. Louise is committed to ensuring Oxford Online Pharmacy continues providing a safe and effective online service, combining her years of experience across multiple healthcare sectors to maintain exceptional standards.

Dr Polly Hodgkinson graduated from the London Hospital Medical School in 1998. She initially followed a hospital training path before transitioning into General Practice, qualifying as a GP in 2008. She currently works as a GP in Kingston Upon Thames and has developed a particular interest in sexual health, holding the Diploma of the Faculty of Family Planning.

Dr Hodgkinson has been providing online healthcare since 2015, working alongside Dr McHugh in delivering digital medical services. She joined Oxford Online Pharmacy in January 2020, bringing her extensive experience in both traditional and online healthcare delivery to the team.

Her dual expertise in face-to-face general practice and digital healthcare allows her to provide comprehensive patient care across multiple platforms. Dr Hodgkinson's specialisation in sexual health, combined with her years of online healthcare experience, makes her a valuable member of the Oxford Online Pharmacy clinical team.

Outside of medicine, Polly's interests are centred around cooking for the family and walking her miniature schnauzer, Belle.

Dr Nirusha Kumaran qualified from the University of Nottingham in 2011 and is a practising GP, Certified Lifestyle Medicine Physician, and Functional Medicine Practitioner. She completed her postgraduate training in London, gaining experience across several medical specialities during her training period.

Dr Kumaran holds additional postgraduate qualifications in obstetrics and gynaecology, sexual health, and lifestyle medicine, reflecting her commitment to comprehensive healthcare. She is passionate about delivering holistic, patient-centred care that addresses the whole person rather than just individual symptoms.

Since 2021, Dr Kumaran has been providing digital healthcare services, bringing her expertise in functional and lifestyle medicine to the online healthcare space. Her approach combines traditional medical knowledge with modern understanding of lifestyle factors that impact health and wellbeing.

Dr Kumaran's diverse qualifications and patient-focused philosophy make her well-positioned to deliver comprehensive care through digital platforms, ensuring patients receive thorough, personalised medical attention that considers all aspects of their health and lifestyle.

Alisdair has been a GP since 2006, accumulating extensive experience across diverse healthcare settings including salaried positions, Out of Hours services, educational roles, locum work, and partnership positions. This varied career path has provided comprehensive insight into different aspects of general practice delivery.

His professional journey has also included international experience, working abroad in both hospital medicine and general practice settings, broadening his clinical perspective and understanding of different healthcare systems.

He has a keen interest in medical education, actively teaching medical students and serving as a GP trainer, demonstrating commitment to developing the future NHS workforce. This educational focus reflects his passion for nurturing the next generation of healthcare professionals.

Alisdair joined the Oxford Online Pharmacy team in 2024, bringing diverse clinical and educational experience to the digital healthcare environment.

Away from work, he maintains an active role as a pitch side dad supporting young athletes, serves as a medical charity trustee and engages in fundraising activities, reflecting his commitment to community service and charitable causes.

Dr Becky McCormick graduated from the University of Aberdeen in 2000 and qualified as a GP in 2004. She practised as a GP in the Scottish Borders for 13 years, developing particular interests in Dermatology, Women's Health and Palliative Care during this period.

Following her general practice experience, she specialised further by working as a GP in Palliative Care for 10 years, gaining extensive expertise in this challenging and rewarding field. Dr McCormick has pursued comprehensive postgraduate qualifications in family planning, menopause care, palliative care, CBT (Cognitive Behavioural Therapy), and coaching & mentoring, demonstrating her commitment to continuous professional development.

Currently, Dr McCormick works as a specialist menopause GP and medical appraiser, combining her clinical expertise with professional development responsibilities. Her diverse qualifications and experience make her particularly well-suited to supporting women through complex health transitions.

Dr McCormick joined Oxford Online Pharmacy in 2023, bringing her extensive experience in women's health and specialist menopause care to the digital healthcare platform.

Dr Sarah Wells is a General Practitioner with over 18 years of experience as a doctor, working across both NHS and private healthcare settings. Her extensive experience provides her with comprehensive understanding of different healthcare delivery models and patient needs.

Dr Wells takes a holistic approach to treating her patients, supported by her background in holistic medicine. She completed a diploma in this area alongside her junior doctor training, demonstrating her early commitment to comprehensive patient care. Her special interests include Menopause, Holistic medicine, travel health and elderly/senior care, allowing her to provide specialised expertise across diverse patient demographics.

Dr Wells is particularly passionate about lifestyle medicine prescribing within the online pharmacy setting. She believes this approach provides better access to healthcare services for those who have the means to utilise an online provider such as Oxford Online Pharmacy. Her combination of traditional medical training, holistic medicine expertise, and digital healthcare experience positions her to deliver comprehensive, accessible care that addresses both immediate health concerns and long-term lifestyle factors.

David graduated from the University of Manchester in 2013, bringing a broad range of pharmacy experience across various roles from relief pharmacist to pharmacist manager at Boots and Lloyds Pharmacy. Passionate about patient care, David has been actively involved in delivering a wide range of NHS services, including Vaccination and Pharmacy First initiatives.

After working as a locum pharmacist, David joined the innovative online pharmacy sector, where he remains committed to providing high-quality, patient-centred care. His current role allows him to focus more deeply on patients' clinical profiles, enabling him to offer more personalised and effective care than traditional pharmacy settings might allow.

David has found great satisfaction working at Oxford Online Pharmacy, appreciating the opportunity to dedicate more time to reviewing clinical profiles, which ultimately helps him deliver more individualised care to patients. This approach aligns perfectly with his commitment to providing comprehensive pharmaceutical care.

Outside of work, David enjoys travelling and collecting trading cards, pursuing hobbies that provide relaxation and personal fulfilment.

Michelle is a locum pharmacist who graduated from The School of Pharmacy, London and qualified in 1994, bringing nearly three decades of pharmaceutical expertise to her practice. She has extensive management experience, having managed Lloyds, Co-op and independent pharmacies in Northamptonshire and Oxfordshire, as well as undertaking locum work at two surgery pharmacies.

Since joining Oxford Online Pharmacy in May 2023, Michelle has found particular satisfaction in combining clinical aspects with accuracy checking, ensuring each prescription meets the specific health needs of the individual patient behind it. This patient-centred approach reflects her commitment to personalised pharmaceutical care.

Michelle has developed specialist interests in natural health, eye health and polycystic ovary syndrome, allowing her to provide targeted expertise in these areas. Her diverse clinical interests complement her extensive practical experience.

Outside of work, Michelle maintains an active lifestyle with daily walking and cycling in the countryside. She enjoys supporting local village pubs and cafes, visiting the cinema, and attending stand-up comedy venues, demonstrating her commitment to both community engagement and personal enjoyment.

Sian is an experienced pharmacist who grew up around pharmacy, working in her parents' chemist shop in Wales for many years before graduating from Leicester in 1985. After completing her pre-registration training at Walsgrave Hospital in Coventry, Siân held various roles working for Boots and numerous independent pharmacies.

Following the birth of her two sons, Sian purchased Styvechale Pharmacy in Coventry and was the owner/manager there for over seven years. Since then, she served as Superintendent Pharmacist for an independent pharmacy and has been a reliable locum pharmacist working in a variety of pharmacies for over 20 years.

Outside work, Siân enjoys spending time with family and friends, particularly loving time with her four grandchildren. Walking her two dogs keeps her fit whilst enjoying the beautiful countryside around her home. The family enjoys spending time together in their second home in France.

Sian is committed to providing excellent service to Oxford Online Pharmacy customers through robust procedures ensuring patient safety with friendly service as part of the dedicated team.

Dr Nisha Wariyar qualified from the Royal Free Hospital School of Medicine in 2002. She undertook postgraduate medical training in several specialities including Respiratory Medicine, Gastroenterology and Haematology before attaining Membership of the Royal College of Physicians in 2006.

She has worked as an NHS GP since 2012 and has particular interests in Respiratory Medicine, Women's Health and Gastroenterology. Dr Wariyar believes in a holistic approach to healthcare and has channelled her extensive medical experience to develop a passion for Medical Writing, a role she is excited to continue at Oxford Online Pharmacy.

Her diverse clinical background, from hospital specialities to general practice, provides her with comprehensive medical knowledge that enhances her writing and patient care capabilities. Examples of her medical writing work can be found on her LinkedIn profile.

In her spare time, Dr Wariyar enjoys yoga and running. She recently completed the Great North Run 2021, raising over £1000 for Water Aid, demonstrating her commitment to charitable causes beyond her medical practice.

Professor Geoffrey Hackett has been a consultant in Urology and Sexual Medicine since 1994, bringing nearly three decades of specialist expertise to his field. In addition to his role at University Hospitals Birmingham Foundation Trust, he has served as Professor of Sexual Medicine at Aston University Birmingham since 2017, combining clinical practice with academic excellence.

Professor Hackett also maintains private practice at Spire Hospital locations in Little Aston, Sutton Coldfield and Stratford upon Avon, providing comprehensive urological and sexual medicine services across multiple sites. His extensive experience spans both NHS and private healthcare settings, allowing him to treat diverse patient populations with varying needs.

As part of Oxford Online Pharmacy's team of experts, Professor Hackett provides invaluable insight and guidance on complex urological and sexual medicine matters. He offers specialised consultations to patients with more complex needs, ensuring they receive expert-level care from one of the UK's leading authorities in sexual medicine and urology.

His dual academic and clinical roles position him at the forefront of developments in sexual medicine.

Lorraine Grover is a Psychosexual Nurse Specialist with more than 25 years' experience in the management of male sexual dysfunction, particularly erectile dysfunction, bringing a wealth of clinical knowledge to her practice.

Lorraine has developed a special interest in caring for patients diagnosed with prostate cancer and, whenever possible, their partners, providing comprehensive support during challenging times. She serves as treasurer and trustee of the Sexual Advice Association and holds specialist advisor positions with Macmillan Cancer Support, Prostate Cancer UK and Cancer Research UK, demonstrating her commitment to advancing sexual health awareness.

Her expertise is recognised nationally and internationally, regularly lecturing to both patient groups and healthcare professionals on sexual health matters. Lorraine is passionate about improving how sexuality and sexual function are managed within healthcare settings.

In partnership with the Oxford Online Pharmacy team, she provides a private consultation service designed to help men and women overcome difficulties in sexual health areas, combining her extensive experience with accessible, confidential care.

Elisa graduated from London Metropolitan University with HCPC and BDA certificates in dietetics and nutrition, subjects that fascinated her from an early age. She has a holistic approach to wellness, practising as a personal trainer for 12 years, bringing strength, mobility, fitness, and wellbeing to diverse clients.

With recent NHS acute care experience, Elisa is passionate about preventative care, believing it's the most important healthcare approach. She recognises that post-hospital discharge, patients typically receive only medication-based aftercare without individual nutritional advice, contributing to around 15% of patients with obesity-related diseases being re-admitted within a year.

Her ambition is to help people manage their health confidently and independently so they can live their best life. Elisa has training and experience treating various conditions including Type 2 diabetes, high blood pressure, sleep apnoea, fatty liver disease, osteoarthritis, gallbladder disease, kidney disease, pregnancy complications, and various cancers including thyroid, breast, liver, ovary, colon, rectum, kidney, and oesophageal cancers.

Her comprehensive approach combines nutrition expertise with fitness training for optimal patient outcomes.