1. Home
2. About Us

About Us

IF YOU BELIEVE THAT YOU OR THE PERSON YOU ARE ASSISTING IS IN AN URGENT OR EMERGENCY SITUATION YOU SHOULD IMMEDIATELY DIAL 999 OR SEEK ALTERNATIVE EMERGENCY MEDICAL SERVICES.

YOU SHOULD ALWAYS CALL 999 in a critical or life-threatening situation.

Oxford Online Pharmacy is the online dispensing arm of the Frost Pharmacy Group in Oxfordshire. 

Employing experienced pharmacists and healthcare professionals, the group is headed up by Stuart Gale, Pharmacist Managing director, Superintendent Pharmacist Robert Bradshaw MRPharmS and the doctors who consult for Dr Morton’s – the medical helpline^©

Please note, this service is NOT to be used in an EMERGENCY situation.

Our Doctors

Dr Morton’s was launched by Dr Karen Morton, a consultant obstetrician and gynaecologist, and a large group of experienced NHS GPs, all of whom could see that there is a better way of providing health care and advice to the thousands of people who have a medical problem, but do not need to be examined, nor need continuity of care. Our doctors are able to answer customer queries, advise on all manner of medical conditions and preventative healthcare, and prescribe appropriate medication, as well as arranging necessary investigations and, where required, making onward referrals. We have experienced gynaecologists on hand to consult on women’s health issues.

Dr Morton’s is proud to be working with Oxford Online Pharmacy as we both share the commitment to providing safe and effective healthcare on the Internet, or by remote consulting. Together, Dr Morton’s and Chief Pharmacist, Stuart Gale, are committed to ensuring every patient gets the best possible care, safe in the knowledge that they are dealing with a trusted pharmacy and trusted medical professionals.

Discover more about Dr Morton’s expert views and services by visiting our website at http://www.doctormortons.co.uk

Important legal matters regarding your security and data protection

Dr Morton's Limited is registered in England number 08782411 at 201 Chapelier House, Eastfields Avenue, London SW18 1LR and has a head office at Unit 14 Level 8, Elizabeth House, 39 York Road, London SE1 7NQ. Dr Morton’s is a registered Trade Mark and Dr Morton’s – the medical helpline^© is a copyright trading name of Dr Morton's Limited. Dr Morton's Limited is regulated by the Care Quality Commission and Registered with the Information Commissioners Office under the Data Protection Act 1998 (the ‘Data Protection Act’).

The Terms and Conditions for the provision of services by Dr Morton’s Limited and Privacy Policy applicable to customers of Dr Morton’s are as advertised at the foot of Dr Morton’s web site www.drmortons.co.uk. General Medical Council registration details for the Doctors providing medical advice are available on the same web site under the heading ‘Real Doctors’ and the Terms and Conditions explain that doctors are responsible for and provide their own insurance for the medical advice which they provide.

When undertaking a consultation as a customer of Frosts Pharmacy Limited trading as Oxford Online Pharmacy the customer consents under the Data Protection Act that Frosts Pharmacy Limited will share answers to questionnaires and patient medical records with Dr Morton’s Limited in order that its doctors have the information needed to safely prescribe and the customer agrees that Dr Morton’s may, under the Data Protection Act, safely store and retain this data as proof of the basis upon which the consultation with the doctor took place.

Stuart Gale
Pharmacist, owner of the Frost Pharmacy Group
 

Stuart Gale is chief pharmacist, owner and manager of the Frost Pharmacy Group, which comprises three pharmacies in Banbury and Oxford as well as the online dispensing arm of the business, Oxford Online Pharmacy (www.oxfordonlinepharmacy.co.uk). 

Established in 1925 by John Frost, Stuart Gale’s grandfather, the business has continued to develop and grow, with Oxford Online Pharmacy now recognised as one of the UK’s leading online pharmacies, providing professional online doctor services. 

Gale began working for the family business from a young age, stacking shelves and washing out medicine bottles for his grandfather after school and at weekends. Historically, it was standard practice for pharmacists to make a lot of their own medicines and potions and Gale remembers his grandfather mixing up cough mixture (as late as 1985) and dye which fashion conscious female customers would paint down their legs to look like stocking seams. 

Having graduated with a degree in Pharmacy from Manchester University, Gale took a position at a Boots in London, where he worked for three years. He then took on a role as pharmacist within the family business, gradually becoming more involved. 

The emergence of online pharmacies has evoked a major change in the world of dispensing pharmaceuticals - prescriptions can now be sent electronically and text messages and apps are used to remind patients to take their medication - and Gale is committed to ensuring Oxford Online Pharmacy is at the forefront of developments in online dispensing. 

Gale’s vision is to combine the original values instilled by his grandfather of quality, old-fashioned customer service, expert advice and determination to help, with the convenience and discretion of the internet, to ensure every patient gets the best possible user experience safe in the knowledge that they are dealing with a trusted source. 

For further information or to interview Stuart please contact: Aby Hawker e: abyhawker@falconpr.co.uk

Robert Bradshaw
BSc (Hons) Pharmacy, MRPharmS

Superintendent Pharmacist Frosts Pharmacy Ltd, Pharmacist Manager Oxford Online Pharmacy

GPhC: 2036118

Robert graduated from the University of Manchester in 1988 and completed his pre-registration year in South Warwickshire NHS Trust, qualifying as a pharmacist in July 1989. After joining Lloyds Chemists as a Relief Manager he held a variety of community pharmacist roles over the next 16 years including Pharmacist Manager and District Manager before moving to Lloydspharmacy Superintendent’s Department as a Professional Standards & Clinical Governance Pharmacist in 2005.

In 2012 he started work with Frosts Pharmacy Ltd. He has since establishment Frosts Walk-In-Travel-Clinics and two new community Pharmacies. He has been Superintendent Pharmacist of Frosts Pharmacy Ltd since May 2017.

“I am passionate about community pharmacy and delivering the best possible service to our customers, whether online, in our pharmacy stores or Walk-In-Travel Clinics. I am also a great believer in the NHS and support over 200 pharmacy contractors through my other role as Chairman of Thames Valley LPC in Oxfordshire and Berkshire. When not at work I enjoy music, crosswords and following the mixed fortunes of Aston Villa FC.”