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01295 262925
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Registered Pharmacy

Registered Pharmacy

As part of the Frosts Pharmacy Group, a family run business established in 1925 by John Frost and now run by his grandson Stuart Gale, we are a fully registered UK pharmacy and adhere to the standards set by the General Pharmaceutical Council. We run successful high street pharmacies in Banbury and Oxford, in the UK, as well as our online chemist services.

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Patient Information

Dear customer,

Further to the distressing news about personal patient information being sold to third parties, I wanted to reassure all visitors to the site that any details submitted to Oxford Online Pharmacy are treated as confidential - at all times. Your personal information will never be passed on to anyone other than our medical staff.

Every member of our team is committed to delivering the best possible customer service so that you the can feel completely confident that you are getting the right advice and treatment for your needs, whether you are visiting us in one of our bricks and mortar pharmacies or you prefer to manage your healthcare needs online.

Should you have any concerns please feel free to give us a call on: 01295 262925 and we will do our utmost to answer any questions you may have.

Stuart Gale

Fast Free and Discrete Shipping

Fast Free and Discrete Shipping

All deliveries are made using the Royal Mail parcel delivery service in unbranded discreet packaging.

This means that you can purchase products from us discreetly, such as weight loss, hair loss, STD or erectile dysfunction products. As you would expect, our billing information is discreet too, ensuring you peace of mind.

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Our NHS Services

Important Information - Our service is not to be used in an Emergency Situation.

If you believe that you, (or if you are assisting another), are in an urgent or emergency situation you should immediately dial 999 or seek alternative emergency medical services.

You should always call 999 in a critical or life-threatening situation.

For less urgent medical conditions please contact your GP surgery or call NHS111 (England, Scotland and Wales) or go to www.nhs.uk for more advice. Patients in Northern Ireland should contact the NIDIRECT out of hours service for their area - full details are here

Dispensing Prescriptions

We offer EPS prescription dispensing (code FED82), repeat dispensing service and regular NHS prescription dispensing by Post. Please call us on 01295 262925 for more information or place your order here

If you are on long term repeat medication for example for asthma or diabetes then we recommend you speak to your GP about the Electronic Repeat Dispensing Service.

Note: We may ask you provide proof of exemption (non-age related) as part of our NHS contractual requirements for example a photo of medical exemption card, details of Pre-payment card expiry dates etc.

You can see full details of our NHS services in our Practice Leaflet here

Guidance on safe use of your medicines is available here

Please see our CPPQ 2018/19 (customer survey) here

Returning unwanted or unused medication

Please contact us on 01295 262925 to arrange return of any unwanted medicines or visit your local community pharmacy

Promotion of Healthy Lifestyles

Oxford Online Pharmacy are totally committed to helping you live a longer, happy and healthy life – and can offer a wide range of resources and advice to help you achieve this. We have leaflets available on all our treatment areas please email us for more information help@oxfordop.co.uk or search here https://www.nhs.uk/live-well/

Please subscribe to our email newsletter for the latest healthy living hints & tips - or you can read our Blog posts here.

Help finding other services (Signposting)

If you need to find another service such as a local doctor, pharmacy or dentist then please visit https://www.nhs.uk/service-search

We also offer New Medicines Service (NMS) by phone, post or email. Please see our NHS Practice leaflet here

If you would like to make a complaint then you call Robert, the pharmacist manager on 01295 262925 or if you would like to complain about an NHS Service you can contact

NHS England, PO Box 16738, Redditch, B97 9PT

england.contactus@nhs.net

Our Complaints process is here as well

If you have any questions or would just like to chat to one of our pharmacy team then call 01295 262925 or email help@oxfordop.co.uk

 

Robert Bradshaw

Pharmacist Manager

GPhC Registration 2036118

Registered Pharmacy
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Today's responsible pharmacist:

Robert Bradshaw

GhPC Number: 2036118

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© 2021 Oxford Online Pharmacy. All rights reserved.
Oxford Online Pharmacy is a trading name of Frosts (Online) Ltd, registered in England and Wales, Company number: 11232746
Registered office address: Unit 7 Apollo Business Park Ironstone Lane, Wroxton Banbury, Oxon, United Kingdom, OX15 6AY

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