"This is a very good online pharmacy, offering a very efficient service. I'm happy to reuse..."
- PaulE
"I have been buying various treatments from Oxford for over 6 years, always find class and..."
- David Whisson
"Fantastic prices seamless! From online consultation to having my medicine delivered to my..."
- Stephan Ribeiro
You can always contact us either by the website contact form, email and telephone. Our aim is to always give clear and decisive answers to any of your questions or queries.
If you are unsure about any of our products, ordering prescriptions online or a particular treatment question, please don't hesitate to get in touch with our team who are always happy to help.
At Oxford Online Pharmacy, we are a fully UK regulated Online Pharmacy/Online Doctor and our customers' health and safety is paramount to us. We aim to make ordering the medicine you need a simple and easy process, simply tick the box 'I need a prescription' when ordering your medication.
This will add the prescription to your basket. Once you have paid for your order there will be a simple questionnaire you will need to complete for one of our Doctors to review. The Doctor will look at the questionnaire you have submitted and based on your answers a prescription will be processed and passed to our pharmacy for dispensing before being dispatched to you.
If, for whatever reason, the Doctor will not write a prescription for you, we will first contact you about your order. It might be that the Doctor wants to ask a few more questions before they will write a prescription. If the Doctor finds that the item you have ordered is unsuitable, and declines your request, we will contact you and give you a full refund.
If you are ordering prescription only medication then we would need a prescription before we can dispense the medication. The Online Doctor can help if you do not have a prescription.
We will not automatically contact your GP to pass on details of your visit but we are more than happy to do so, if you so wish.
We will never inform your GP without your consent. Although it is recommended to keep your doctor informed of any medication you are taking, this is completely optional and only done upon request.
Your medical information and order history is 100% confidential and only visible to Oxford Online Pharmacy staff.
When you pay by debit/credit card the payment will be shown on your bank statement as 'OXFORD PHARMACY LTD'.
Yes, if you prefer to do so you can place your order over the phone by contacting a member of the Pharmacy Team on 01295 262925.