How do I know you a legitimate Pharmacy?

OxfordOnlinePharmacy.co.uk was founded from Frosts Pharmacy Group Limited, which also includes three bricks and mortar premises located in Oxfordshire. We are registered with the General Pharmaceutical Council (GPhC), the independent regulator for pharmacists, pharmacy technicians and pharmacy premises in Great Britain, our registered GPhC number is 9012205. We are authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online. We are also registered and inspected by the Care Quality Commission (CQC). These governing bodies are there to give customers peace of mind that the medications offered are genuine and regulated to a high standard. For further information read our blog on Do you know how to spot a fake pharmacy? You can also read more about our history which was first Established in 1925 by Mr John Frost, which is now managed by John Frost’s Grandson and Chief Pharmacist, Stuart Gale.

How do I contact Oxford Online Pharmacy?

You can always contact us either by the website contact form, email, live chat, and telephone. Our aim is to always give clear and decisive answers to any of your questions or queries. If you are unsure about any of our products, ordering prescriptions online or a particular treatment question, please don’t hesitate to get in touch with our team who are always happy to help.

How am I able to buy prescription medicines without seeing my GP?

At Oxford Online Pharmacy, we are a fully UK regulated Online Pharmacy/Online Doctor and our customers' health and safety is paramount to us. We aim to make ordering the medicine you need a simple and easy process, simply tick the box ‘I need a prescription’ when ordering your medication. This will add the free prescription to your basket. Once you have paid for your order there will be a simple questionnaire you will need to complete for one of the Doctors to review. The Doctor will look at the questionnaire you have submitted and based on your answers a prescription will be processed and passed to our pharmacy for dispensing before being dispatched to you.

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Popular Treatments

Weight Loss

Erectile Dysfunction

Hair Loss

Eczema

Hormone Replacement Therapy

Acid Reflux

Psoriasis

Acne Treatment

Why choose us?

Best Prices Online

Free Next Day Delivery*

Safe, UK Sourced Medication

Discreet Service & Packaging

Secure Online Ordering

Expert Free Advice

We Are Oxford Online Pharmacy

We are here to help you get the advice and treatment you need at the best price available in the UK with our lowest price promise. Next day delivery available.

For conditions like Erectile Dysfunction, Hair Loss and Hormone Replacement Therapy , we offer one of the broadest range of treatments available online, and in a wide variety of brands.

Simply complete an online consultation for the doctor and treatment will be delivered via tracked courier to your door.

If you need treatment advice, speak for free with an expert from our clinical team via email or phone 01295 262925.

Leading our team are;

Pharmacist and Owner

Stuart Gale

Superintendent Pharmacist

Robert Bradshaw

Pharmacist Manager

Sue Snelling

Oxford Online Pharmacy has been registered with the CQC and GPhC since 2018 and is consistently rated Excellent by customers on Trustpilot.

Click here to share your experience with the CQC

Oxford Online Pharmacy in the Press

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"Turned to Oxford as huge waiting time at my local GP. Service was prompt, efficient and co..."

- John Anderson

"Fast efficient service and cost effective price. I have tried a few online pharmacy suppli..."

- Peter Heath

"Comprehensive online consultation, very competitive pricing, fast approval and delivery wi..."

- Jeremy

Frequently asked questions

Who are Oxford Online Pharmacy?

Oxford Online Pharmacy is the trading name of Frosts Online Ltd in Oxfordshire. We are an Online Pharmacy (or Online Doctor/Online Chemist depending on your preferred terminology). Our experienced family-based team is located in Oxfordshire, UK.

Our Healthcare Team consists of three experienced Pharmacists (Stuart Gale, Robert Bradshaw and Sue Snelling), and three independent doctors (Dr Roisin McHugh, Dr Polly Hodgkinson and Dr Nirusa Kumaran), we also have one of the UK's leading consultants and expert in erectile dysfunction Professor Geoffrey Hackett.

Our primary aim is to offer the correct treatments to a range of medical conditions and deliver a superior service which is convenient, safe and straight to your door.

Is service confidential and will my GP be informed of my treatment?

We will never inform your GP without your consent. Although it is recommended to keep your doctor informed of any medication you are taking, this is completely optional and only done upon request.

Your medical information and order history is 100% confidential and only visible to Oxford Online Pharmacy staff.

When you pay by debit/credit card the payment will be shown on your bank statement as 'OXFORD PHARMACY LTD'.

How do I get a prescription using the online doctor?

To use our Online Doctor Service you need to complete the consultation for the type of product you are interested in - for example Weight Loss. Once that is completed you can complete your purchase. The Doctor will look at the questionnaire you have submitted and based on your answers a prescription will be issued for you or we may contact you for more information via phone or the message centre in your account.

What happens if I take a new medication and I experience side effects?

All patients are required to read fully the patient safety leaflet included with their medication. If you are experiencing side effects, stop taking the treatment and follow the instructions on the leaflet.

You can also contact our Pharmacy Team on 01295 262925. As a matter of course, 14 days after receiving your new medication you will be contacted by a member of our Pharmacy Team to check everything is in order.

In an EMERGENCY situation and side effects are life-threatening call 999 otherwise call 111 for NHS emergency services.

Will you let my GP know that I have used your GP services and what has been prescribed?

We will not automatically contact your GP to pass on details of your visit but we are more than happy to do so, if you so wish.

How long does it take for the online doctor to review my order

Orders are reviewed and dispatched by 3pm on the day your consultation takes place.

Do I need a prescription for my order?

If you are ordering prescription only medication then we would need a prescription before we can dispense the medication. The Online Doctor can help if you do not have a prescription.

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