We Are Oxford Online Pharmacy

Oxford Online Pharmacy is the trading name of Frosts Online Ltd in Oxfordshire. We are an Online Pharmacy (or Online Doctor/Online Chemist depending on your preferred terminology). Our experienced family-based team is located in Oxfordshire, UK.

Our Healthcare Team consists of two experienced Pharmacists (Stuart Gale & Robert Bradshaw), and two doctors (Clinical Lead Dr Roisin McHugh and Dr Raman Garcha), we also have one of the UK's leading consultants and expert in erectile dysfunction Professor Geoffrey Hackett.

Our primary aim is to offer the correct treatments to a range of medical conditions and deliver a superior service which is convenient, safe and straight to your door.

OxfordOnlinePharmacy.co.uk was founded from Frosts Pharmacy Group Limited, which also includes three bricks and mortar premises located in Oxfordshire.

We are registered with the General Pharmaceutical Council (GPhC), the independent regulator for pharmacists, pharmacy technicians and pharmacy premises in Great Britain, our registered GPhC number is 9010442. We are authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online. We are also registered and inspected by the Care Quality Commission (CQC).

These governing bodies are there to give customers peace of mind that the medications offered are genuine and regulated to a high standard.

For further information read our blog on Do you know how to spot a fake pharmacy?

You can also read more about our history which was first Established in 1925 by Mr John Frost, which is now managed by John Frost’s Grandson and Chief Pharmacist, Stuart Gale."

You can always contact us either by the website contact form, email, live chat, and telephone. Our aim is to always give clear and decisive answers to any of your questions or queries.

If you are unsure about any of our products, ordering prescriptions online or a particular treatment question, please don’t hesitate to get in touch with our team who are always happy to help.

At Oxford Online Pharmacy, we are a fully UK regulated Online Pharmacy/Online Doctor and our customers' health and safety is paramount to us. We aim to make ordering the medicine you need a simple and easy process, simply tick the box ‘I need a prescription’ when ordering your medication.

This will add the free prescription to your basket. Once you have paid for your order there will be a simple questionnaire you will need to complete for one of our Doctors to review. The Doctor will look at the questionnaire you have submitted and based on your answers a prescription will be processed and passed to our pharmacy for dispensing before being dispatched to you.

We will never inform your GP without your consent. Although it is recommended to keep your doctor informed of any medication you are taking, this is completely optional and only done upon request.

Your medical information and order history is 100% confidential and only visible to Oxford Online Pharmacy staff and our doctors.

When you pay by debit/credit card the payment will be shown on your bank statement as “OXFORD ONLINE PHARMACY”

All patients are required to read fully the patient safety leaflet included with their medication. If you are experiencing side effects, stop taking the treatment and follow the instructions on the leaflet.

You can also contact our Pharmacy Team on 01295 262925, Monday to Friday 10:00am - 4:00pm. As a matter of course, 14 days after receiving your new medication you will be contacted by a member of our Pharmacy Team to check everything is in order.

In an EMERGENCY situation call 999, otherwise call 111 for NHS emergency services.