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Cookie Policy

To make Your browsing experience better, We may set cookies on Your device to enhance Your experience. You consent to our use of cookies in accordance with the terms of this Cookie Policy. Unless otherwise indicated, all definitions used in the Service Terms & Purchase Terms shall apply to this Cookie Policy. Read this Cookie Policy carefully and ensure that You understand its effect before proceeding to use the Services. Your continued use of www.oxfordonlinepharmacy.co.uk (the ‘Site’) is taken as meaning that You agree to such changes or updates.
These terms incorporate our Website Terms of Use, Privacy Statement, Customer Complaints Policy, Accessibility Statement, Health & Safety Warning, Service Terms & Purchase Terms and Website Information Disclaimer by this reference (collectively called the ‘Contract’) and shall apply to any contract between OOP and You.

The Site uses cookies or similar technologies. FROSTS (ONLINE) LTD trading as OXFORD ONLINE PHARMACY is a company registered in England and Wales under company number 11232746, whose registered address is at Apollo Business Park, Unit 7, Ironstone Lane, Wroxton, OX15 6AY, United Kingdom, hereinafter referred to as ‘OOP’ or ‘We’ have created this Cookie Policy (‘Cookie Policy’) in order to demonstrate our firm commitment to disclosing to You the data that We collect about You online from Your use of the Site.

Superintendent Pharmacist Stuart Gale  – General Pharmaceutical Council (GPhC) Registration No: 2039889

In this Cookie Policy, references to ‘OOP’ or ‘We’ are references to Oxford Online Pharmacy and references to ‘You’, ‘Your’ and ‘Customer’ are references to the person who accesses the Site.

1. WHAT IS A COOKIE?
A cookie is a small text file that some websites or web applications store via the browser on Your computer's hard drive when You visit them. Cookies are widely used in order to make websites or web applications work, or work more efficiently, as well as to provide information to the owners of the website or web application. Some expire at the end of Your session, others will remain on Your computer for a little longer. When You return to websites or visit websites that use the same cookies, these cookies and therefore Your browsing device, are recognised. Cookies do lots of different and useful jobs like letting You navigate between pages efficiently, remembering Your preferences and generally improving Your browsing experience. Cookies can be used to customise areas of content online to be more relevant to You and Your interests.

2. FIRST PARTY COOKIES
First-party cookies are cookies set by the specific website or web application You visit i.e. the location displayed in the URL window.

3. THIRD PARTY COOKIES
Third party cookies are set by third party services that appear on our pages. They are set by the operators of that service and are not in our control. They are set by e.g. Twitter, Facebook and other advertisers or file sharing platforms. They may use the information they obtain from Your use of their cookies to track Your browser across multiple websites; to build a profile of Your web surfing; or, to target advertisements which may be of particular interest to You.

4. COOKIE CATEGORIES
The type of cookies used on websites or web applications can be put into 1 of 4 categories, based on the International Chamber of Commerce guide to cookie categories.
A. Strictly Necessary Cookies: These cookies are essential, as they enable You to move around a website and use its features, such as accessing secure areas. Without these cookies, the Services You have asked for (such as access to secure areas) cannot be provided. These cannot be restricted or blocked. These cookies do not gather information about You that could be used for marketing or remembering where You have been on the internet.
B. Performance Cookies: These cookies collect information about how You use a website, for example which pages You go to most often and if You get any error messages from certain pages. These cookies do not gather information that identifies You. All information these cookies collect is anonymous and is only used to improve how a website works. These cookies are not used to target You with online advertising. Without these cookies We cannot learn how the Site is performing and make relevant improvements that could better Your browsing experience. These can be restricted or blocked.
C. Functionality & Profile Cookies: These cookies allow a website to remember choices You make (such as Your user name, language or the region You are in) and tailor the website to provide enhanced features and content for You. For instance, they remember Your login details and allow You to watch videos. They also ensure the onsite marketing and experience is relevant to You. These cookies can also be used to remember changes You have made to text size, font and other parts of pages that You can customise. The information these cookies collect may be anonymous and they cannot track Your browsing activity on other websites. Without these cookies, a website cannot remember choices You have previously made or personalise Your browsing experience. These can be restricted or blocked.
D. Targeting Cookies: These cookies gather information about Your browsing habits. They remember that You have visited a website and share this information with other organisations such as advertisers. They do this in order to provide You with adverts that are more relevant to You and Your interests. Although these cookies can track Your visits to other websites, they do not usually know who You are. Without these cookies, online advertisements You encounter will be less relevant to You and Your interests. These can be restricted or blocked.

5. OOP’s ONLINE USE OF COOKIES
Cookies on the Site are used for many purposes including but not limited to:
(a) enabling a Customer to register on the Site (be verified) where applicable and to have such details remembered for later;
(b) enabling a Customer to login and avail of the Services on the Site;
(c) recognising Your computer when You visit the Site;
(d) improving the Site’s usability;
(e) analysing the use of the Services;
(f) administrating the Site;
(g) preventing fraud and improving the security of the Site;
(h) to analyse the use of the Services through analytics software such as Google Analytics: We use Google Analytics, a popular web analytics service provided by Google, Inc. The information generated by the cookie about Your use of the Site (including Your IP address) will be transmitted to and stored by Google on servers in the United States. Google Analytics will use this information for the purpose of evaluating Your use of the Site, compiling reports on activity and behaviour – such as the typical length of stay on the Site or the average number of pages a user views or for the purpose of providing other services relating to user activity and internet usage. For more information on Google and Google's privacy policy it is available at: http://www.google.com/privacypolicy.html. We may use other analytical software, from time to time.
Below is a full list of the cookies used by www.oxfordonlinepharmacy.co.uk:
 

OxfordOnlinePharmacy.co.uk	Type of cookie	1st/3rd Party	Purpose	Expiry
phpsessid	Session	First	Generates a unique session id for the user	Browser Session
ox_cookies_ok	Permanent	First	Cookie set when the user closes the cooky policy	1 year
persist_s	Permanent	First	Sets a security token for the user upon login	1 year
persist_t	Permanent	First	Sets a client token for the user upon login	1 year
uid	Permanent	First	Sets a unique id after the user searches for results	1 year
ox_cookies_ok_assumed	Permanent	First	Cookie set after cookie policy appears	1 year
SLI1_	Session	First	Marks the last search query made by the user	30 minutes
SLI2	Session	First	Checks page count, current page and user id	Browser Session
SLI4_	Permanent	First	Keeps track of the last page result	6 months
SLIBeacon_	Permanent	First	Sets a unique id for the user	2 years
sli_uuid	Permanent	First	Sets a persistent unique id for the user	2 years
Google.com
_ga	Permanent	Third	Sets a unique id to the user for google analytics	2 years
_gid	Permanent	Third		1 day
_gat_cqcTracker	Session	Third		Browser Session
_gat	Session	Third	Throttles request rate if there is high traffic	1 minute
NID	Permanent	Third	Used to store your webpage preferences for the site	6 months
Olark.com
_ok	Session	Third	Cookie used for olark messaging functionality	Browser Session
_okbk	Session	Third		Browser Session
_okdetect	Session	Third		Browser Session
_oklv	Session	Third		Browser Session
hblid	Permanent	Third		2 years
olfsk	Permanent	Third		2 years
wcsid	Session	Third		Browser Session
Youtube.com
PREF	Permanent	Third	Set to track youtube video views and ad preferences	8 months
VISITOR_INFO1_LIVE	Permanent	Third		6 months
YSC	Session	Third		Browser Session
Bing.com
MUID	Permanent	Third	Tracks user interaction with the website	2 years
_uetsid	Session	Third		30 minutes
MUIDB	Permanent	Third		1 year
Sagepay.com
JSESSIONID	Session	Third	Cookie set temporarily hold user information	Browser Session
NSC_xxxx	Session	Third		Browser Session
Facebook.com
fr	Permanent	Third	Cookie set to identify the user via facebook	1 year
Klaviyo.com
__kla_id	Permanent	Third	Set to check if the user entered in their email address	1 year
klaClosedPopup	Permanent	Third	Cookie set by Klaviyo to flag if the popup is closed	1 year
Zenaps.com
bId	Permanent	Third	Sets browser ID to identify a new click on the browser	1 year
Rubiconproject.com
c	Session	Third	Tracks user interaction on our website for ad preferences	Browser Session
rpx	Permanent	Third		1 month
khaos	Permanent	Third		1 year
put_	Permanent	Third		1 month
rpb	Permanent	Third		1 month
Yieldlabs.net
id	Permanent	Third	Collects user's technical data, like OS and browser	1 year
Doubleclick.com
test_cookie	Session	Third	Tracks user's interaction with ads on our website	Browser Session
IDE	Permanent	Third		1 year
Vwo.com
_vwo_uuid_v2	Permanent	Third	Provides feedback on how the user uses our site	100 days
Pingdom.net
_cfduid	Permanent	Third	Sets user a unique identifier with a shared IP address	5 years
Cqc.org.uk
SERVERID	Session	Third	Used to help balance network traffic across servers	Browser Session
Hotjar.com
_hjIncludedInSample	Session	Third	Checks if user is included for hotjar feedback	Browser Session

 

6. WANT TO LEARN MORE ABOUT COOKIES?
More information about cookies can be found at: http://www.allaboutcookies.org
Internet Advertising Bureau: Guide to online advertising and privacy
International Chamber of Commerce United Kingdom: ICC UK cookie guide

7. WANT TO RESTRICT OR BLOCK ANY COOKIES?
By using the Site, You agree that We can place cookies on Your device, however, if You would like to restrict or block cookies used on the Site (or on any website), You will need to change the browser settings in each browser You use and on each device You use to access the internet. To see full instructions for all browsers, click on http://www.allaboutcookies.org
Please be aware that some of our Services will not function if Your browser does not accept the cookies.
We keep our Cookie Policy under regular review. This Cookie Policy was last updated on 20th January 2017.